Tag Archives: complaints

T-Mobile will pay a $48 million fine for unlimited data plans

26 Nov

The FCC found T-Mobile reducing down connections for heavy data clients and now it is making the company pay t-mobile-will-pay-a-48-million-fine-for-unlimited-data-plans for it. In a negotiation reported, T-Mobile agreed to pay $48 million to handle an investigation into the company’s unlimited data plan.

T-Mobile exposed in 2015 that it was slowing down data for clients in the top 3 percent of data usage, normally converting to 17GB of data per month. The limit was discover after several complaints and came as a surprise to many users – see cellular country complaints. The same limitations was positioned MetroPCS clients who run on T-Mobile network.

Based to the FCC, the issue isn’t the throttling, however the way T-Mobile promoted the plan. Advertising the system as an unlimited data plan was deceptive to clients and a breach of the 2010 Open Internet transparency regulations. “Consumers should not have to guess whether so-called ‘unlimited’ data plans contain key restrictions, like speed constraints, data caps, and other material limitations,” said FCC Enforcement Bureau Chief Travis LeBlanc in a statement.
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Issues about mobile phone high rates

15 Apr

Cellphone high rate is a big issue in Canada. Everybody is aware what Issues about mobile phone high ratesthey pay with the highest rates in the world, and so called the changes applied a few years ago, which includes decreasing contract through mandatory two to three years.

ALSO READ:  Cellular country complaints – Complaint with the Samsung Galaxy S7 getting worst

The new Angus Reid Poll published this week verifies it. It displays a much lesser than one in 10 Canadians believe they are getting a “best deal” on mobile phone service, and more than a half believe there’s not enough competitors.

Read full article here.

Rising complaints about Google Nexus 6P

1 Mar

Google nexus 6P is one of the smartphones that has a good performance and there’s a lot of great news about this. cellular country complaints

Google Nexus 6P users reported problems regarding the handset and one of the worst issues is that the device rotates into landscape and never goes back into portrait.

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Another issues are that the device will lock up during a call and problem with the touchscreen sensors. Some users returned the device to the store to get their money back because of the said problems.

Are you a google Nexus 6P user and did you find a problem with this device?

Samsung Galaxy Note 5 Undergoes Battery Life Complaints

9 Feb

For those who enjoying the Samsung Galaxy Note 5 you might experience some of these issues shared from other cellular country complaintswho uses the same handset.

Samsung Galaxy Note 5 starts with a complaint regarding to the battery life. The battery of Galaxy Note 5 is 3000mAh and its smaller than Samsung Galaxy Note 4. Numerous people have been worrying about this issue because the full charge of Note 5 offers about 27 hours and 30 minutes while the Note 4 offer up to 28 hours and 46 minutes.

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Mobile phone consumer’s complaints about widespread disruption

13 Aug

AT&T users in Louisville had taken to social media reporting the widespread mobile phone and internet attnetwork service failures.  Users bombarded the social media accounts of AT&T complaints about the said network failure.

The official of AT&T responded to many, “Some customers in the Souteast are experiencing issues, but we’re investigating and working toward a solution”.

Cathy Lewandowski AT&T spokeswoman has no idea the cause of the failure. “Some customers across parts of the Southeast are experiencing wireline and wireless service issues,” she wrote in an email. “We are investigating the cause and working as quickly as possible to restore service. We apologize for this inconvenience.”

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Complaints concerning Mobile Phone Providers Increased

16 May

Just after six straight quarters on quarter savings, new complaints concerning mobile providers in Australia increased by 2.4% from the past quarter with 15,096 new complaints registered in between January and March this year 2015. According to the Telecommunications Industry Ombudsman there’s a decreased of 20.2% year-on-year.

New complaints concerning extra data charges additionally increased by 4.4% quarter-on-quarter from 1,991 to 2,078. But the year-on-year, a new complaint about the extra data fees is down by 41.6%.

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The majority of considerable increase was registered in new complaints about questioned third party fees, with 701 new complaints, 87.9% much more than the past quarter and 77% more year-on-year. This particular group consists of new complaints about questioned mobile premium services and other material service charges.

Complaints regarding to Vodafone, Optus and Telstra made up 74.3% of many new complaints recorded in the time period.

Screen easily scratch of iPhone 6 and iPhone 6 plus?

30 Nov
cellular country complaints

image from appleinsider

After the successful released of the iOS 8 and the solved of the bend gate issue, now another problem  regarding to iPhone 6 and iPhone 6 Plus. Even though these iPhone’s are consider by several gizmo aficionados as Apple finest devices to over come out of Foxconn’s manufacturer gate.
forgetting the bendgate issue, another problem came in as numerous iPhone 6 and iPhone 6 plus owners have strike Apple’s support forum where they have complaints concerning their handset screens being easily got scratches.

Previously, a forum has got over 120 and counting views and more than 700 feedback. Original thread starter said that despite the reality that he had highly good care of his iPhone 6 Plus, the safety glass protecting the display already shows visible scratches around the edges. Several forum members have followed up with their personal complaints about the handset, saying that the latest model are much more prone to scratches than Apples’s previous version.

Some Apple users think that the problem could have its design. New creation of iPhone is the first to feature a slight round glass panel around the bezels, without protecting live to avoid the glass from direct contact to flat surface when placed face down.  Some other think that the reason is the material used for producing the panel alone, which Apple company claims to be strengthened lon-X glass.  No matter what the case is, Apple company responded to these complaints, however a small number of users have reported that they have properly managed to get a replacement while other have the opposite.
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